Privacy Policy

Overview

At Coalesce ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Information You Provide Directly

• Contact information (name, email address, phone number, company)
• Project details and requirements when you submit consultation requests
• Communications with our team through email, phone, or contact forms
• Feedback, testimonials, or other content you choose to share

Information Collected Automatically

• Website usage data through Google Analytics (pages visited, time spent, user interactions)
• Device and browser information (IP address, browser type, operating system)
• Cookies and similar tracking technologies to improve site functionality

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate about projects, proposals, and business matters
• Improve our website, services, and user experience
• Analyze website performance and user behavior
• Comply with legal obligations and protect our rights
• Send occasional updates about our services (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our business (subject to confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with notice to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related communications and files are typically retained for the duration of our business relationship plus applicable legal retention periods.

Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Third-Party Services

Our website may contain links to third-party services or integrate with external platforms. This privacy policy does not apply to third-party services, and we encourage you to review their privacy practices before sharing any information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: